Operations

Research points to six practices leaders can use to overcome stakeholder resistance to automated negotiation technology.

Businesses must take a multilayered approach to effectively combat counterfeit and unauthorized sales of their products.

Supply chain risks have become nearly incalculable. Managing them requires a capabilities-driven mindset.

A more logical approach to risk management can help leaders sustain value generation through disruption and uncertainty.

Research shows that organizations that reduce complexity can motivate employees to deliver a better customer experience.

Research shows that product returns decrease when online shoppers receive orders in a single, consolidated delivery.

Inflation and supply chain disruption are exposing the risks of relying on a subscription model in some markets.

Transparency about how minerals are sourced advances environmental justice and climate protection.

This issue of MIT SMR focuses on creating and managing successful, engaged teams in a pandemic-changed world.

Supply chain risks have become nearly incalculable. Managing them requires a capabilities-driven mindset.

To strengthen resiliency, companies need to build flexibility into the supply chain talent base.

Novo Nordisk’s Tonia Sideri explains how the pharma company uses AI to test new ideas before initiating tech projects.

Companies from Zoom to Slack lean on the product itself to find customers and convert them to paying.

Land O’Lakes’ CTO explains how data and artificial intelligence help the organization support agricultural production.

Digital twins can deliver immense benefits across a wide range of supply chains with the right implementation strategy.

Sowmya Gottipati shares how Estée Lauder uses AI to learn about customers and make better product recommendations.

Boeing’s Helen Lee discusses how the aviation giant is using technologies like AI to improve air traffic management.

Semiconductor manufacturers must invest in alternative sources for key materials to mitigate supply chain risks.

Learn how Italian beer maker Birra Peroni uses blockchain to meet its sustainability goals.

Strategists weigh in on the long-term effects of Russian sanctions on how companies respond to human rights abuses.