Crisis Management

Cyber resilience demands the creation of a thorough, well-rehearsed crisis communications plan.

MIT Sloan Management Review’s summer 2024 issue highlights ways to better support customers, partners, and employees.

An employee’s health crisis can deeply impact their colleagues. Managers must be prepared to offer appropriate supports.

Leaders play a key role in promoting the growth and development that can emerge after trauma.

CEOs who led their companies through serious cyberattacks share lessons learned and ways to boost your cyber resilience.

Learn the three changes in leadership approach that helped two prominent symphonies transform during a crisis.

Foreign companies in China should prepare for the possible detention of their executives if a business dispute arises.

On the Me, Myself, and AI podcast, Airbnb’s Naba Banerjee explains how machine learning helps protect hosts and guests.

Supply chain risks have become nearly incalculable. Managing them requires a capabilities-driven mindset.

A company’s ability and willingness to support employees grieving after a loss can impact its culture and retention.

Minorities offered a leadership role during a crisis must weigh the opportunity against the increased risk of failure.

Agility can lead to negative outcomes if leaders don’t recognize the pitfalls in its processes.

Mistakes and critical incidents can serve as learning opportunities and help build a culture of growth and innovation.

During times of crisis, managers should prioritize individualized consideration and building trust to support employees.

Companies need to take steps to address the increasing levels of burnout among overloaded middle managers.

Leaders should build resilience, local agility, and portfolio agility to prepare for economic uncertainty.

Supply chain risks have become nearly incalculable. Managing them requires a capabilities-driven mindset.

Deciding whether to pay up when cybercriminals hold data hostage may depend on choices made long before an attack.

Technology can help ease nurses’ workloads, but leaders must first gauge its potential effect on their daily work lives.

When their operations intersect with labor or human rights abuses, companies need to have a plan of action at the ready.