Cultural Differences

Leaders can apply four strategies to facilitate thorny workplace conversations about identity, diversity, and justice.

Learn how caste, a South Asian system of socioeconomic stratification, shapes organizations and interactions in the workplace.

Facing opposition, businesses are backtracking on DEI commitments, but they should reconsider.

Learn how open discussions and new quantitative measurement tools can strengthen inclusion efforts.

When leaders recognize the perspectives of overlooked populations, it opens up opportunities for innovation and change.

In artificial intelligence, race and gender too often generate a bias double whammy.

The U.S. must examine its cultural ideals, in the context of its economic rivalry with China and within its own borders.

Societies shaped by individualism may have an edge when it comes to growth through innovation.

Businesses distracted by the language around racism should instead focus on taking steps to actively prevent it.

Protocols that are used to root out bias in AI tools can— and must — be turned on the industry itself.

Organizational leaders can begin to address racial discrimination in the workplace by taking strategic actions.

Create harmony between agile and your team’s culture.

Chinese companies are increasingly investing overseas — and bring a different negotiating style.

Western multinationals looking for East Asian leaders may need to explore their cultural biases.

As firms work with increasingly diverse arrays of people, they need to adopt leadership standards that cross geographies.

Wells Fargo Bank used ethnography to better understand how customers use its products.

Developing trust between Chinese and Western executives still takes time — and attention to detail.

Data from a decade-long research project puts advice to managers in context, country by country.