Customers
The Best of This Week
Recruiting and retaining talent in a turbulent market, boosting profits and customer loyalty with charitable giving, and harnessing customers’ “brand admiration.”
Recruiting and retaining talent in a turbulent market, boosting profits and customer loyalty with charitable giving, and harnessing customers’ “brand admiration.”
Rethinking assumptions about customer wants, improving the R&D process for new projects, and addressing data challenges.
Driving culture change with organizational network analysis, responding strategically to cyberattacks, and building human rights strategies.
Space missions’ remote-work lessons, fast fashion’s untenable business model, and sustainable work’s progressive roots.
Reimagining dense office spaces, evolving brand relationships, and accelerating ideation with prototyping tools.
Coworking benefits for remote teams, sharing value for ecosystem success, and becoming a better workplace ally.
Jobs in the post-pandemic era, the effects of relaxed hybrid rules, and the real causes of the supply chain crisis.
The collective intelligence of remote teams, synthetic data for machine learning, and delegation to bridge virtual distance.
Making better AI-based decisions, empowering remote teams, and building a learning culture to boost innovation.
Innovation strategies for successful change, steps to building stakeholder trust in new technology, and organizational shifts for successful AI deployment.
The pandemic’s impact on business strategy, digital superpowers to thrive through disruption, and “explicit uncertainty” to avoid algorithmic harm.
Fostering tech-mediated collaboration, dignity in employee data use, and in-house social intrapreneurship.
Ten key cultural factors for employee retention, the invisible burdens of collaboration, and the problem with certainty.
Adapting entrepreneurial identity, adopting value-based selling, and advancing AI with an experimental approach.
Seven steps to addressing burnout, an intersectional approach to mitigating bias in AI, and running mixed-mode meetings.
The risks of hubris in leadership, increased influence for minority partners, and transformative in-store tech.
Transforming organizational culture, strategizing with soul, and harnessing the potential of digital twins.
Making your organization fit for data, enhancing value with nontraditional stakeholders, and supporting working parents.
New value creation with strategic data assets, in-store shopping to build customer loyalty, and habits to enable enduring culture change.
Data science success strategies, developing simple “no-code” apps, and independent contractors’ outsider advantage.